PERSONAL DATA PROCESSING
arcanelia.com
Revision: June 1, 2026
The arcanelia.com website provides services for launching and installing software. When providing services we adhere to the principle of data minimization: only what is necessary to fulfill the User's request is collected.
1. What data is processed
- e-mail — only if the User voluntarily provides it to receive the service result or for communication;
- content of support requests — what the User sends themselves;
- technical data for Site operation and security (IP address, user-agent, date/time of requests, error logs);
- payment confirmation from the payment service (status, transaction identifier, amount, time) — without bank card details.
2. What we do NOT request
- passports or other identity documents;
- bank card details — payment is processed by the payment service; the Site does not receive or store them;
- excessive information not needed to provide the service.
3. Processing purposes
- provision of services for launching and installing software and delivery of the result;
- support and responses to User requests;
- ensuring security and stable operation of the Site.
4. User rights
The User has the right to:
- request information about the processing of their data;
- demand correction or deletion of data;
- withdraw consent where processing is based on consent.
5. More details and contacts
The full terms of data processing are described in the Privacy Policy, and the use of cookies in the Cookie Policy. For data-related questions: ivsofte@gmail.com.